BO takes ownership of HR, payroll, accounting and back-office processes — from process design and transition to day-to-day delivery. One partner, one point of contact and more than 25 years of hands-on experience, supported by technology and automation.
We manage personnel administration throughout the employee lifecycle — from documents and data to onboarding, changes in employment terms and offboarding.HR administration from onboarding through offboarding.
EXPLORE HR SERVICESWe run payroll with a focus on timeliness, compliance, data controls and clear reporting.Reliable payroll, statutory filings and reporting for teams in Poland.
EXPLORE PAYROLL SERVICESWe structure and run accounting and finance operations so that data is complete, current and useful to management.Accounting, reconciliations and management-ready financial data.
EXPLORE ACCOUNTING SERVICESWe take over recurring administrative, document and operational processes that consume internal capacity but still need to run accurately and on time.Documents, administration and recurring operations delivered on time.
EXPLORE BACK OFFICE SERVICESA growing organisation needs reliable processes, but it does not always need to build in-house HR, payroll, accounting and administration teams from day one. BO provides an operational backbone: we structure the process, define ownership, run day-to-day delivery and provide the information management needs.
We provide HR administration and payroll support for Polish companies and local teams of international organisations operating in Poland.
We can start with one area — most often HR & Payroll — and expand the scope as the company grows. The client keeps control and visibility without having to coordinate multiple providers.
BO Business Operations was founded by Agata Gołdyn, an HR & Payroll expert with more than 25 years of experience in personnel administration, payroll and business operations.
That experience shapes a delivery model built on accountability, compliance, data control and a practical understanding of what clients need: a clear scope, reliable delivery and direct access to someone who knows their process.
View Agata’s LinkedIn profileWe most often start by bringing HR and Payroll together in one controlled process. Accounting and back-office support can then be added as the organisation grows.
We manage personnel administration throughout the employee lifecycle — from documents and data to onboarding, changes in employment terms and offboarding.
Scope: employee records · onboarding and offboarding · contracts and amendments · time, leave and absence data · HR data maintenance · reports and procedures
We run payroll with a focus on timeliness, compliance, data controls and clear reporting.
Scope: payroll inputs · payroll calculations · payments under Polish civil-law contracts · social security and tax filings · employee capital plans (PPK) · payment files · corrections · reporting and reconciliations
We structure and run accounting and finance operations so that data is complete, current and useful to management.
Scope: books and records · invoices and bank statements · AP/AR · reconciliations · month-end close · financial and management reporting · document workflows · audit support
Statutory audit, regulated tax advisory and legal services are delivered as a separate scope by appropriately authorised partners.
We take over recurring administrative, document and operational processes that consume internal capacity but still need to run accurately and on time.
Scope: document workflows and registers · contract administration · customer and supplier data · procurement and logistics administration · expense settlements · operational reporting · data and process clean-up
BO works with:
AI-native does not mean removing people. It means designing processes around structured data, automation and exception control from the outset. Technology handles or accelerates repeatable work. An expert reviews the outcome, resolves exceptions and remains accountable to the client.
We design processes so they can be automated gradually — from data and document standardisation to controls and reporting. The scope of automation reflects the risk and maturity of each process, while the outcome remains under expert control.
We review the process, volumes, systems, deadlines, risks and desired outcome. We define what BO owns and what remains with the client.
We structure data, information flows, roles, calendars, controls and reporting. We take over the process according to the agreed plan.
We manage day-to-day delivery, monitor deadlines, report outcomes and improve the process as the organisation grows.
Tell us which process you want to structure, outsource or automate. Agata will respond directly and suggest the next step.
Agata Gołdyn Founder | BO Business Operations agata@bobusinessoperations.pl